1. What is your company profile?
We are specialist Indoor Toys and Playground Equipment supplier based in Panipat, Haryana, India. Our promoters are well educated & hugely experienced in the field of Toys.

2. How safe are your products?
Safety is our top priority and we make the products adhering to the quality standards applicable in market of same. We innovate, design & produce our toys in in the way so that safety whilst playing is ensured in our Toys. A testimony to this is that our panel members had represented the Bureau of Indian standards on behalf of Toy association of India to formulate safety standards in India on Toys.

3. What all products you have?
We have products categories which can be broadly termed as follows

  • Toy Slides & Combos
  • Ride on & Rockers
  • Toy Swings
  • Trampolines
  • Toy Slide Swing Combo
  • Pre School Furniture (Social Seating)
  • Classroom Furniture
  • Children Gym series
  • Inflatable Play centers
  • Role Play Toys
  • Activity Play Toys

4. What is the age group that your products cater to?
Due to the wide range, our products are suitable for children of any age, right from 2 years to 14 years. Also we do mention the best suitable age group alongside all our products.

5. What raw materials are being used in the products?
Different grades for virgin quality plastics namely LLDPE, HDPE, PP & CP are used to make these products. Also Galvanized steel pipes are also being used wherever necessary.
Also the raw material used herein is procured from the best suppliers and is constantly being checked for toxicity and other Hazardous Elements. We also use UV stabilizers wherever required to maintain the products colour & life.

6. Where is the company located?
The company is based out of Haryana and has its office, warehouse and other facilities in Panipat.


7. Where all are these products available.
We have a Pan India distributor network with around 54 distributors covering most parts of India. We are also associated with many premier institutional and organized buyer in the country for our products.

8. What is the lead time and delivery mode?
The Lead time is a variable of many things including Quantity & Products. Generally all orders are ready for dispatch within 2-4 working days. \ The mode of transport is selected depending on our clients location and advice. We generally use roadways for domestic deliveries and airways for international deliveries. Transit Time is Extra As per Actual.

9. What is the average life of your product?
We ensure our product longitivity by using best quality materials. With proper maintenance our play systems can be used for as long as 3 to 4 years.

10. Do the products fade in colour?
Playgro products are meant for Indoor Use and we do not recommend them to be exposed to harsh sunlight, rain, dust etc. This may result in fading of colours and the items getting brittle after some time.

11. Can Broken/Worn out Parts be replaced?
In our Endeavour to provide customer with best of our services we try and keep the spare parts of most of our items handy with us. These can be purchased if available.

12. Can your products be customized?
The products cannot be customized in regards to sizes and shapes but colours can be customized subject t MOQ which would be at least 500 pcs & Lead Time which would be 25-30 days.

13. Do you have assembly instructions?
Yes most of products come with assembly instructions. If not you can ask us for them by reaching out to us at info@playschoolproduct.com

14. Are spare parts available?
In our Endeavour to provide customer with best of our services we try and keep the spare parts of most of our items handy with us. These can be purchased if available.

15. Do you offer any consideration to NGO / ARMY / GOVT. Organizations?
We are a socially responsible organization and try to contribute to the society in whatever way we can. We do offer special consideration to nonprofit organizations in terms of special guidance, layouts and certain additional help depending on case to case.

16. Is safety flooring required?
We are a socially responsible organization and try to contribute to the society in whatever way we can. We do offer special consideration to nonprofit organizations in terms of special guidance, layouts and certain additional help depending on case to case.


DISCLAIMER


COPYING IMAGES:
The images shown in the website are the properties of Playgro Toys India Pvt. Ltd.; anyone found using the same shall be liable to be legally prosecuted.

UPGRADATION OF PRODUCTS:
Product displayed in this website may slightly vary, because we constantly strive to upgrade our products in order to offer our customers the best.

ACTUAL PRODUCT COLOUR MAY SLIGHTLY VARY:
Product colour displayed in the website may slightly vary, from its actual appearance.

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.